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Customer Service
At O'Brien Homes, our customers are the focus every step of the way. Once you move in, we are there to help you learn about your new house and provide suggestions and recommendations on how to take care of it. Should something need repair in your new home, our Customer Care team will be there to help you resolve the problem.
You can contact us by phone or email. Our regular hours are Mondays through Fridays from 8:30 am to 5:00 pm. Our goal is to get back to you within 72 hours of your Request for Service.
Request For Service Form (PDF Document)
Please contact us through e-mail or fax your written Request for Service or with any questions you may have.
Phone: 888-304-4444
Email: CustomerCare@OBrienHomes.net
Address: 3130 La Selva Street, Suite 101, San Mateo, CA 94403
After Hours Emergency: 800-879-8776